TrueTech Power Sport Specialists

Our Team.

This team is what defines True Tech. We've got a variety of skillsets and personalities but what we all have in common is the drive to do excellent work.

Chuck Harder working on a fork leg at the shop parts washer

Chuck Harder

Owner

Jake Norris smiling behind a KTM 300 XC-W in the shop

Jake Norris

Technician

Troy Morrison working on parts at his shop workbench

Troy Morrison

Technician

Mason Field mounting a tire on a dirt bike wheel

Mason Field

Technician

George Merry behind the parts counter in the shop

George Merry

Parts/Service Advisor

Chuck Harder at work in the shop

Chuck Harder - Red Seal Dirt Bike Specialist

Kamloops' Renowned Dirt Bike Mechanic

Chuck Harder · Owner

While Jake Norris handles our BRP specialization, Chuck Harder brings his own expertise as Kamloops' well-known dirt bike mechanic. With Red Seal certification and 13 years of full-time mechanical experience, Chuck has built a reputation throughout the region for solving complex motorcycle and dirt bike problems that stump other shops.

Chuck's Motorcycle & Dirt Bike Services:

  • Complete engine rebuilds and performance modifications
  • Suspension setup and basic tuning
  • Carburetor rebuilds and fuel injection diagnostics
  • Electrical system troubleshooting and repair
  • Race preparation and competition support
  • Vintage motorcycle restoration and maintenance

Why Chuck's Reputation Matters: Chuck's Red Seal certification represents the highest level of motorcycle technical training in Canada. Combined with his years of hands-on experience and problem-solving approach, he's become the go-to mechanic for serious riders throughout Kamloops and the Thompson Valley.

Whether you ride trails, compete in motocross, or need expert service on your adventure bike, Chuck's expertise ensures your motorcycle receives professional care from a technician who understands what riders need.

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Jake Norris at work in the shop

Meet Jake - Your BRP Master Tech Specialist

Master Tech Expertise for All Your Powersports Needs

Jake Norris · Technician

At TrueTech Powersports, precision matters. Meet Jake, our BRP Master Tech with over 13 years of exclusive Can-Am experience and unmatched expertise across the entire BRP product line. If you have a non-OEM fastener or a wire routed incorrectly on your Sea-Doo, SXS, ATV, sled, or Spyder, Jake will notice. No technician in the Kamloops area is more familiar with BRP machines than Jake.

Jake represents the highest level of BRP certification, combining factory training with real-world problem-solving skills that come from working exclusively on these sophisticated machines. His forearms are calloused from leaning into Sea-Doo hulls, and at barely 30, he's already forgotten more about superchargers than most technicians will ever know.

Comprehensive BRP Diagnostic Capabilities

Our shop features professional-grade BUDS (Bombardier United Diagnostic Software) – the essential tool for communicating with your machine's onboard computers. This advanced diagnostic capability allows us to:

  • Code new keys and replacement key fobs
  • Remove annoying seat belt chimes on Commander, Defender, and Maverick models
  • Diagnose complex electronic system issues
  • Update software and recalibrate systems
  • Perform manufacturer-level diagnostics and adjustments

This professional software, combined with Jake's expertise, enables us to solve problems that stump other shops and perform services that general mechanics simply can't handle.

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Troy Morrison at work in the shop

A Lifetime Moto Head

Dirtbikes, ATVs, UTVs, Sleds... Methodical Service

Troy Morrison · Technician

At TrueTech Powersports, quality workmanship is never an accident. Meet Troy, a lifelong off-road enthusiast whose passion for dirt bikes, ATVs and anything with horsepower has driven a career dedicated to precision repairs and exceptional customer service. From his high school co-op placement at Bondi Engines in Ontario to years of hands-on experience in the powersports industry, Troy has built a reputation for meticulous workmanship and doing every job the right way.

Troy’s attention to detail is second to none. Every repair, service, and engine build is approached with a methodical process. Whether he's servicing suspension, rebuilding an engine, or performing routine maintenance, his goal is always the same: deliver a finished product that he would be proud to ride himself.

Precision Powersports Service

As a lifelong rider and off-road enthusiast, Troy understands that reliability matters just as much as performance. He knows that when customers bring their dirt bike, ATV, side-by-side, or other powersports machine into our Kamloops shop, they're trusting us with their weekends, adventures, and racing seasons.

That responsibility drives Troy's commitment to quality. Every fastener is torqued correctly, every component is inspected carefully, and every repair is completed with long-term reliability in mind. His methodical approach and dedication to customer satisfaction ensure that your machine leaves our shop ready for the trail, track, or backcountry.

Whether your machine needs routine maintenance, engine repairs, suspension work, or performance upgrades, Troy combines years of experience with genuine enthusiasm for the industry to deliver dependable, professional results that riders can trust.

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Mason Field at work in the shop

We Forget Mason Is Only 17. . .

Riding, Racing And Wrenching

Mason Field · Technician

Meet Mason - Your Next-Generation Off-Road Technician

Mason is our youngest team member and a technician who's already proving that experience isn't measured by age alone.

Mason joined TrueTech Powersports three years ago while still in high school as a junior apprentice. Now, at just 17 years old, he's well on his way to earning his Red Seal certification and continues to develop his skills under the guidance of some of the industry's most experienced technicians. His enthusiasm for learning and relentless work ethic make him an invaluable part of our shop.

Growing up on a ranch taught Mason the value of responsibility and hard work long before he picked up a wrench professionally. Today, that same mindset carries over into every service and repair he performs. Whether he's completing scheduled maintenance, diagnosing mechanical issues, or assisting with complex engine work, Mason approaches every job with attention to detail and a determination to continually improve.

Racing Experience That Builds Better Technicians

When Mason isn't working in the shop, you'll often find him riding in the woods. He's currently leading the Intermediate PNWMA class championship, giving him firsthand knowledge of what riders expect from a reliable, high-performing machine.

That real-world racing experience translates directly into the quality of his work. Mason understands how small details can make a big difference in performance and reliability, whether you're preparing for race day or simply heading out for a weekend ride.

From dirt bike maintenance and engine repairs to ATV and off-road service, Mason is building the knowledge, experience, and craftsmanship that define the next generation of powersports technicians.

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George Merry at work in the shop

A Lifetime Of Experience

Master Tech, Service Writer, Parts Expert, Shop Daddy G

George Merry · Parts/Service Advisor

Meet George - Your BRP & Powersports Veteran

Experience is difficult to replace, and few technicians bring as much of it to the bench as George. Having spent virtually his entire life in the powersports industry, George has worked in every role a dealership or repair shop has to offer. From wrenching in the service department to solving complex diagnostic problems and helping customers find the right solutions, his decades of experience make him an invaluable member of the TrueTech Powersports team.

George grew up racing Hondas and has competed in motocross events throughout the West Coast, giving him a lifelong appreciation for the machines he services today. His passion for powersports extends far beyond the shop, and that enthusiasm is reflected in the care he brings to every repair.

Expertise You Can Trust

As a BRP Master Technician, George possesses extensive factory training and years of hands-on experience servicing the complete BRP lineup, including Sea-Doo, Ski-Doo, Can-Am ATVs and side-by-sides, and Can-Am Spyders. Whether your machine needs routine maintenance, advanced diagnostics, electrical troubleshooting, or major engine repairs, George has likely seen and solved the problem before.

While his technical ability is exceptional, it's George's personality that customers remember most. We're not sure if George has ever had a bad day. He's always smiling, always approachable, and genuinely enjoys helping riders get back on the trail, water, snow, or road.

When you walk through the doors at True Tech Powersports, there's a good chance George will be the first friendly face you see. His knowledge, positive attitude, and commitment to customer service have made him someone our customers trust—and someone we're proud to have on our team.

There are not many people with the temperament and the experience to order parts, write repair orders, schedule work and manage shop communication. George has been racing and wrenching since he was born and when you talk to him you'll be glad he's handling the job.

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Frequently asked questions

General Service Questions

What makes TrueTech Power Sports different from other powersports shops?

We specialize exclusively in service, not sales. Our team includes Chuck Harder (Red Seal motorcycle technician) and Jake Norris (BRP Master Tech), each with 13 years of full-time mechanical experience.

  • Our communication is better. We send photos & videos while we’re working
  • We ride and race ourselves. We understand riders’ needs
  • We don’t do generic bundles. Every job is unique, built according to the needs of the customer.
  • We don’t need to sell units or parts. We’re not compelled to move inventory by any supplier. We’re in charge of our own business and our business is providing reliable service for the humans who own powersports equipment.
  • Jake and Chuck are both good teachers. We both strive to not only provide service but to educate the client so they can better understand how to get what they need from their machine.
  • We love to show people HOW to do the job themselves! That’s why we have a YouTube channel and share daily videos on social media. Follow us! Join the True Tech Community!
What brands do you service?

We specialize in all BRP products including Sea-Doo (PWC and boats), Can-Am (ATVs, UTVs, Spyders), and Ski-Doo snowmobiles. While our expertise is BRP-focused, we also service other powersports brands with the same level of professional care.

We also specialize in KTM service. We have almost everything in stock for your KTM/Husqvarna/GasGas dirt bike.

Do you work on motorcycles that aren't BRP?

Absolutely! Chuck Harder is a well-known dirt bike mechanic throughout Kamloops with Red Seal certification covering all motorcycle brands. Chuck has built a strong reputation for solving complex motorcycle and dirt bike problems, handling everything from trail bikes to race preparation. We service motorcycles and dirt bikes from any manufacturer with expert-level care.

How do I schedule an appointment?

Call or text us at 778-694-5881. Please don't leave voicemails – texting ensures we'll get back to you promptly once we're not working on critical repairs. We'll respond as soon as possible to schedule your service.

How far in advance do I need to book?

Booking requirements vary by season and service type. Spring preparation and winter storage fill up quickly, so we recommend booking 2-3 weeks in advance during peak seasons. For routine maintenance or basic repairs, we can often accommodate requests within a week.

Do you offer emergency or rush services?

Yes, we understand that sometimes you need immediate service. We'll do our best to accommodate urgent repairs, especially during peak riding season. Contact us directly to discuss your situation – we're often able to work something out.

Have a question not answered here? Contact TrueTech Power Sports at 778-694-5881. We're always happy to answer specific questions about your powersports service needs.

Ready to experience superior powersports service?

778-694-5881

Please don't leave voicemails. Text ensures we'll respond promptly once we're not assembling something critical for another client.

Text us to book